Occupational Violence in Health Services

Australia faces a concerning issue of occupational violence.

Occupational violence in health services is an increasing issue that endangers the safety of community health workers who provide crucial healthcare services. Factors such as high emotional stress, limited resources, and a vulnerable work environment contribute to this problem.

As an Employer, you must provide and maintain a safe working environment that is free of risks to health. You also have a duty ensure that workplace activities don’t endanger other people, such as visitors, clients and the public.

Preventing and managing violence and aggression is part of those duties.

To tackle this issue, the following strategies can be implemented:

Training Programs

Mandatory training in conflict resolution, de-escalation techniques, and self-defense equips healthcare professionals to handle confrontational situations safely.

Security Measures

Installing surveillance cameras, panic buttons, and access control systems enhances the safety of community health centers. Employing security personnel and collaborating with law enforcement agencies adds an extra layer of protection.

Reporting Systems

Establishing efficient reporting systems encourages prompt reporting of incidents, leading to necessary support and accountability. Open dialogue and confidentiality build trust.

Community Engagement

Engagement with the local community and raising awareness about occupational violence promotes respect towards healthcare workers and helps prevent violent incidents.

Policy Development

Comprehensive policies developed and enforced by the government and regulatory bodies outline guidelines for prevention, response, and support mechanisms.

By implementing training programs, security measures, reporting systems, community engagement, and robust policies, we can create a safer environment for healthcare professionals. Prioritizing their well-being ensures optimal care delivery and promotes respect within the sector. Together, we can combat occupational violence and foster a culture of safety and support.

For more information go to the Victorian Department of Health Website of the WorkSafe Victoria Website

Enquire about Occupational Violence in Health Services click Here or call us on +613 9484 0086

WorkSafe Approved HSR Training – 5 Day

Health and Safety Representative Initial OHS Training Course (5 Days)

Worksafe Approved 5 Day Health and Safety Representative Course

The course is designed to enable HSR’s to develop their skills to represent the Designated Work Group (DWG) and exercise their powers to make their workplace safer under the OHS ACT.

The OHS Act 2004 provides the entitlement for a HSR to attend an initial course with pay at the employers expense . A course must be chosen by the HSR in consultation with the employer.

Our Difference

Systec are leaders in OHS compliance working in the industry for over 25 years. Our courses provide relevant information, ongoing support, and efficient delivery.

Our professional trainers have experience in and out of the classroom providing the best experience for our students and empowering them to create safer workplaces.

Learning Objectives

  • Interpreting the OHS legislative framework and its relationship to the HSR
  • Identifying key parties and their legislative obligations and duties
  • Establishing representation in the workplace
  • Participating in consultation and issue resolution
  • Representing designated work group members in any OHS risk management process undertaken by the appropriate duty holder(s)
  • Issuing Provisional Improvement Notice (PIN) and directing cessation of work

Delivery 

Delivery of this course can take place using the following formats 

  • 5 day intensive – Course takes place over 5 days in a week 
  • 2 week intensive – 3 days the 1st week and 2 Days the 2nd Week
  • Standard – 5 Days over 5 weeks 
  • Custom / Flexible – Customised to your business operations and availability of staff

Who Should Attend

Health & Safety Representatives and Deputy Health and Safety Representatives.
Although HSRs are the primary audience, managers, supervisors, health and safety committee members and anyone else with an interest in health and safety may also benefit from attending this course.

If OHS training has not been undertaken in over 2 years, this course may be a good opportunity to update your OHS skills. (note: HSRs have only one entitlement for initial training however the absence of an entitlement does not prevent an employer who recognises the benefits of HSRs receiving training from allowing them to attend additional courses).

After completing the Worksafe Approved 5 Day Health and Safety Representative Course, HSRs and deputy HSRs can do a one-day refresher once every year. View our refresher course here.

Group discounts are available enquire now.

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