Australia faces a concerning issue of occupational violence.
Occupational violence in health services is an increasing issue that endangers the safety of community health workers who provide crucial healthcare services. Factors such as high emotional stress, limited resources, and a vulnerable work environment contribute to this problem.
As an Employer, you must provide and maintain a safe working environment that is free of risks to health. You also have a duty ensure that workplace activities don’t endanger other people, such as visitors, clients and the public.
Preventing and managing violence and aggression is part of those duties.
To tackle this issue, the following strategies can be implemented:
Training Programs
Mandatory training in conflict resolution, de-escalation techniques, and self-defense equips healthcare professionals to handle confrontational situations safely.
Security Measures
Installing surveillance cameras, panic buttons, and access control systems enhances the safety of community health centers. Employing security personnel and collaborating with law enforcement agencies adds an extra layer of protection.
Reporting Systems
Establishing efficient reporting systems encourages prompt reporting of incidents, leading to necessary support and accountability. Open dialogue and confidentiality build trust.
Community Engagement
Engagement with the local community and raising awareness about occupational violence promotes respect towards healthcare workers and helps prevent violent incidents.
Policy Development
Comprehensive policies developed and enforced by the government and regulatory bodies outline guidelines for prevention, response, and support mechanisms.
By implementing training programs, security measures, reporting systems, community engagement, and robust policies, we can create a safer environment for healthcare professionals. Prioritizing their well-being ensures optimal care delivery and promotes respect within the sector. Together, we can combat occupational violence and foster a culture of safety and support.
For more information go to the Victorian Department of Health Website of the WorkSafe Victoria Website
Enquire about Occupational Violence in Health Services click Here or call us on +613 9484 0086