It is a mandatory requirement that each prospective course participant indicate clearly to us their understanding and acceptance of the fees charged. You will be, in most cases, purchasing your training course from us online using a secure payment gateway and making an online transaction via our bank, using your credit card. We want to make sure that you know exactly what you are purchasing so that we can ensure that you receive the correct services from us.
Course fees are to be paid prior to the commencement of any training course. Payment for fees made in person can be made by cash, cheque, money order or credit card. Payment for fees made online can be made through PayPal. All course participants will be issued with an official receipt. All course fees paid will be placed onto SysTec RTO’s financial management software against the upcoming course.
We will not charge you GST as we are exempt if we are delivering Nationally Recognised Training, as RTO’s are eligible for GST exemption under section 38-85 GSTR 2003/1 Goods and Services Tax. However, you will be charged GST for any non-accredited courses that you enrol in.
Please note that in accordance with Australian Skills Quality Authority requirements we shall keep your payments in a separate bank account until you commence training.
Our website will clearly inform you of the cost of your selected course, its inclusions and any additions or special conditions.
The payment gateway, which is a part of our Learning Management System, will tell you the price again.
The payment gateway will then give you a summary of your purchase/s and provide an onscreen invoice detailing the services we are providing.
Once you click submit the payment gateway will then collect your enrolment information.
Once this transaction has been completed, the payment gateway will send you your email link to access the Online Learning Management System including your username and password.
You will then access the Learning Management System and arrive at our homepage. This page includes links that contain data relating to the course you are about to commence.
Once you log in and accept the terms and conditions on the Learning Management System you will be considered as having ‘commenced’ the course.
Once you commence the online training course, you will not be eligible for a refund except in exceptional circumstances.
If you have any questions please do not hesitate to contact our RTO Managing Director who is responsible for this at firstname.lastname@example.org
The Learning Management System will also clearly tell you any special requirements that you must have to complete, such as a video recording capability, camera and access to a computer. It is your responsibility to provide these; not ours. Please do not purchase the course if you cannot meet all of the requirements.
Online course participants – To protect you and your refund eligibility, records of your gateway transactions with us are retained by our SMS and routinely backed up. We shall retain your transaction, and therefore acceptance records for a period greater than two (2) years.
Replacement copy of Testamur or Statement of Attainment – $25.00
Recognition of Prior Learning (RPL) – This will be dependent upon the number of units chosen.