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Course Participant Rights & Responsibilities


The purpose of this policy is to outline the rights and responsibilities of course participants at SysTec RTO.


This policy applies to all course participants attending a SysTec RTO course.

Policy Statement

All course participants have the right to

  • Be treated fairly and with respect by staff and other course participants and without discrimination, regardless of religious, cultural, racial and sexual differences, age, disability or socio-economic status.
  • Learn in a supportive and stimulating environment
  • Have access to support if required
  • Privacy concerning records that contain personal information (subject to statutory requirements)
  • Be given information about assessment procedures at the beginning of the competency/module
  • Lodge an appeal or grievance without fear of retaliation or victimisation
  • Have the principles of natural justice applied during any investigation process
  • The right to work and study in a safe, clean, smoke free, orderly and cooperative environment
  • The right to express and share ideas and to ask questions

Course participant responsibilities

  • All course participants have a responsibility to treat other participants and RTO staff with respect and fairness, follow any reasonable direction from a member of staff and supply accurate information to the RTO.
  • Refrain from indecent or abusive language, drinking and eating in classrooms whilst a trainer is delivering a course.
  • Behave responsibly by not littering, harassing fellow participants or staff, damaging, stealing, modifying or misusing RTO or others’ property.
  • Respect all SysTec RTO property and facilities and to respect the rights of others to use these facilities safely
  • Behave responsibly by not possessing or being under the influence of drugs and alcohol.
  • Refrain from using mobile telephones or any other electronic devices that may disrupt a class.
  • Attend scheduled classes in a punctual manner
  • Complete all assessment tasks honestly, and not engage in plagiarism, collusion or cheating
  • Follow SysTec RTO safety practices, including wearing approved clothing and protective equipment and following both written and verbal directions given by RTO staff
  • Not behave in a way that would offend, embarrass or threaten others
  • Comply with all lawful regulations, rules or procedures of the RTO that pertain to the course participant.
  • Pay all fees and charges levied by the RTO within the required time frames
  • Attend all meetings called by the RTO to discuss course progress
  • Meet or carry out all activities agreed with the RTO in relation to maintaining course progress
  • Provide honest and constructive feedback to the RTO and its staff on the quality of training and service
  • Respect the opinions of others and to engage in rational debate in areas of disagreement

A breach of conduct occurs when a course participant

  • Assaults, attempts to assault or threatens a person on RTO premises
  • Acts contrary to Equal Opportunity practices of the RTO which is committed to the prevention and elimination of discrimination on the grounds of age, impairment, industrial activity, lawful sexual activity, marital status, physical features, political belief or activity, pregnancy, race, religious belief or activity, gender, status as a parent or carer and or personal association with a person who is identified by reference to any of the above attributes.
  • Disobeys or disregards any lawful direction given by a staff member of the RTO
  • Acts dishonestly or unfairly in connection with a test, assignment or other means of assessment conducted by the RTO
  • Engages in any conduct or activity prejudicial to the management and good governance of the SysTec RTO venue.
  • Deliberately obstructs or attempts to deter any employee of the RTO in the performance of their duties
  • Wilfully damages or wrongfully deals with any RTO property
  • Attends the RTO whilst under the influence of alcohol or affected by drugs or possesses, uses or traffics a drug of addiction or drug of dependence within the meaning of the Crimes Act 1958 or the Drugs
    Poisons and Controlled Substances Act 1981 or any Act in substitution thereof
  • Carries or uses items such as firearms, knives, syringes etc as a weapon
  • Fails by, or within the agreed required date or period, to pay any fee or charge payable to the RTO
  • Fails to comply with workplace health and safety regulations or wilfully places another person in a position of risk or danger
  • Fails to consistently and regularly attend scheduled classes
  • Behaves in a way that impacts on class learning or the performance of a trainer in the performance of their duties
  • Constantly interrupts class time through the use or presence of mobile telephones or other electronic devices
  • Uses abusive language to others
  • Fails to attend meetings called to discuss course progress
  • Fails to carry out actions, or engage in activities agreed with the RTO, to maintain course progress
  • Fails to formally notify the RTO of a withdrawal from enrolment

Failure by course participants to comply may lead to

  • Warning (noted on file)
  • Suspension from course
  • Cancellation of enrolment

Click here to get the Course Participants Guide